Kevin Kiq

trying to cancel membership i can not afford....

trying to cancel membership i can not afford. masonmmike@***.com. I lost my job and have not used your info, thank you, Mike staple

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Joyce C Ahy

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Verified Reviewer
| map-marker Lincoln, Rhode Island

Warning!

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Beware: Stansberry Research "Free" Subscription is NOT Free!

I signed up for a free subscription to Stansberry Research, only to find I was later charged a $49.49 non-refundable "maintenance fee" without my consent. They claimed I opened emails notifying me about the renewalwhich I absolutely did notas I havent opened an email from them in years!

Their "free subscription" is misleading, and their billing practices are deceptive. If you value transparency and ethical business practices, stay away from Stansberry Research.

Don't let this happen to you!

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Anonymous
map-marker Toronto, Ontario

Auto renewal of a product I don’t want or need.

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Subscribed years ago and now completely unable to cancel. No contact info available and now Amex is taking up the matter directly with Stansberry. There is NO customer service at Stansberry, a good place to avoid.

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User's recommendation: Don’t subscribe, you can never cancel

Oliver Ukg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Renewal of subscription

I do not want to renew my subscription, it was first started a number of years ago and I have retired from the asset management business and no longer need or want this service.

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Craig N Lio

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Verified Reviewer

Cancelled Lifetime Subscription With No Refund

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I recently had an extremely negative experience with Stansberry Research.

Many years ago, I subscribed to a newsletter called Gold Stock Analyst (GSA), edited by John Doody, which gave detailed analysis and insights on the gold and silver industry. It was a premier publication and was followed by individual as well as institutional investors.

When a stock was added to the top 10 (gold) or top 5 (silver) list, it was a market moving event. Because of this, the publication cost thousands of dollars per year.

In January of 2018, Gold Stock Analyst offered a special lifetime subscription offer to its clients. It was thousands of dollars, but I felt it was worthwhile to make the investment so Id have the industry insights for many decades to come. Prior to committing to the subscription, I went back and forth with a representative at GSA in order to get assurances that the newsletter would continue on for many years.

I received assurances (in writing) that the publication would continue for several more decades under John Doody as well as a successor if he were to retire. With that assurance, I made the investment to become a lifetime member.

In July of 2019, the GSA newsletter was sold to Stansberry Research. John Doody ended up retiring a few years later with Garret Goggin taking over the editorial duties. Things were continuing just fine until May of 2024 when Stansberry Research sent out a note saying the GSA newsletter would be discontinued.

No refund was offered and the only alternative was to their existing True Wealth Systems newsletter. But after looking at the newsletter, it was clear it would not offer any of the analysis, in depth coverage, and expertise which I had with GSA.

I sent an email on May 8th to their two main email addresses asking for more information about how they would offer similar coverage of the gold & silver industry, a refund, or at least another newsletter that was on par with GSA. After 9 days, I received no response so I called them.

I explained the situation to their representative and after confirming my information and subscription, I asked for a refund. She replied thats not going to happen.

I threatened to take legal and she said she would circle back with her leadership team and call me back. She never did. So after yet another follow up email she replied that they would not offer a refund and our hands are tied because my payment was paid to GSA prior to Stansberry buying them out.

When a company acquires another company, youre purchasing that company plus all the obligations and agreements that former company engaged in.

Thats why due diligence is so important. Stansberrys tough luck approach has left me with a bitter taste in my mouth and no alternative but to sue them in court (which I will do).

I would stay far away from this dishonest company.

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Loss:
$6000
Cons:
  • Lack of follow up

Preferred solution: Full refund

User's recommendation: Stay far away from this dishonest company.

John S Zjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fernandina Beach, Florida

Ripoff artists

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Signed up with company for a year to review. Service and content were awful.

Everything is an upsell and the pricing is astronomically high...and you get little that will help you. On top of it all, in the fine print are yearly maintenance fees. I was hit with one...$299/year...on May 27th. I called them about it, not knowing it was a fee, and they told me every one of their offerings has a yearly maintenance fee.

I told them I don't even use the service and to please refund the fee...and they told me yearly maintenance fees are the one thing they do not refund.

BUYER BEWARE! RUN...don't walk, don't jog...SPRINT away from this company as fast as you can.

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Loss:
$299
Cons:
  • Scam and ripoff artists maintenance and yearly fees is the game

Preferred solution: Full refund

User's recommendation: NEVER give Stansberry Research ANY of your money. You will regret it BIG time.

1 comment
Jonisha Uwd

They ripped me off $299. Been with them 10+ years and this is the thanks i get.

Services no longer needed and want to cancel. Thanks Porter!!

Resolved
Randall B Lxk

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Verified Reviewer
| map-marker Mount Pleasant, South Carolina

Resolved: I have been unable to reach Stansberry Research (SR}

Updated by user Feb 14, 2024

Company fixed the issue and I have been provided with apology. Spoke with vendor & they retified

Original review Jan 15, 2024
Tried to call SR & was referred to send tried to send the following to them, but it does send it. Tried to sign in the following.

And it said password or email is not correct & did not send a reset to my email, it was not sent either. My verbage stated the following "I do not want your service. I cancelled it once but on 1/14/24 you put a Pending Charge on my new Debit Card . Some how you acquired my Banks (BB&T (BB&T was aquired by Truist) & the BB&T caed exspired 10/23.

So somehow you continued billing what I cancelled. So I originally started the service around 1/15/21 & was charged $204.57. That was legit. But you also made a charge on 1/21/22, 1/17/23 & 1/14/24.

I have had 2 Heart Ablations, 2 Heart Attacks, 2 Strokes, 1 Carotid Atery Surgey & 2different operations & received 3 Stents.

That is why I did not catch that my account was not cancelled & that you had been making charges. Your information will show that I have not been using your service as I had cancelled it".
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User's recommendation: Don't ever start this service; they recently; since I started the service & then cancelled; they have made it impossible to reach them; but continue to charge my Debit Card.

Randall B Lxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled Service but SR continues to charge my Debit Card

I do not want your service. I cancelled it once but on 1/14/24 you put a Pending Charge on my new Debit Card.

Somehow you acquired my Banks (BB&T was acquired by Truist) & the BB&T card expired 10/23. So somehow you continued billing what I cancelled. So I originally started the service around 1/15/21 & was charged $204.57. That was legit.

But you also made a charge on 1/21/22, 1/17/23 & 1/14/24. I have had 2 Heart Ablations, 2 Heart Attacks, 2 strokes, 1 Carotid Artery Surgery & 2different operations & received 3 Stents.

That is why I did not catch that my account was not cancelled & that you had been making charges. Your information will show that I have not been using your service as I had cancelled it.

View full review
Loss:
$199
Pros:
  • Definately no pros
Cons:
  • Terrible hassel & ripoff

Preferred solution: Full refund

User's recommendation: Do not subscribe

MANSUR K Ecv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel service

Signed up yesterday early am. No e-mail from you people.

Waited until evening to hear. Still no feedback. called this morning and talked to Jack. Explained problem.

Told me to go to your platform site. Could not log in. My e mail was not recognized.

How does one log in to change password if you are not able to recognize my email?

Your service and site, sticks! Sorry.

No personal service whatsoever.

Getting Jack was a fluke!

During business hours, you are having a meeting...not even one person to mind incoming calls!

Please CANCEL MY SUBSCRIPTION IMMEDIATELY. THANK YOU.

PLEASE CREDIT MY CHARGE CARD YOY DEBITED. LET ME KNOW YOU HAVE DONE SO>

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Preferred solution: Full refund

User's recommendation: AVOID PLATFORM

Robert G Jxt

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Verified Reviewer
| map-marker Boise, Idaho

Dispute a life membership

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I called immediately after a long weekend because I felt I had accepted a Lifetime in error and I wanted to cancel it, because I did not want it!!! And I did not want a credit to my account, I wanted a refund. To this day I am not happy with your customer service and feel like I no longer want to use your business and I will not pay anything else for your product.

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User's recommendation: Not favorable if asked!

Goran P Vjt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frillesas, Hallands Lan

Unsubscription

I want to unsubscribe and have the $ 49 refund. Sincerely Goran Persson Stensviksvagen 86 4**** Stromstad

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1 comment
Goran P Vjt

I want a refund of $ 49

Nicolo P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I canceled my subscriton and they sent me my money buck, but 6 months later I got a charge on my debit card for $214.00. I emailed customer ck. but 6 moths later I got a debit on my account for $

After I sent the request I waited a few daws , but they did not respond. I sent another email because I am 83 and almost deaf and this is the way I communicate. To make a long story short I emailed them 4 times.

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Loss:
$215
Cons:
  • Manipulators

Preferred solution: Full refund

User's recommendation: Stay out of the market unless you stay in like Warren Buffet and buy high quality stocks like Walmart... et

Joseph A Ieu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged me twice 398.00 then charged me 49.95 for monthly services, I called my bank and worked out a fraud complaint 30 to 60 days to be re embursted She helped me shut down my credit card.

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alled and got a new card with new numbers. CHECK every Day I do at my debit and credit card.

False ADVERTISING. Get a new Credit CARD. Thanks I hope this helps you. Your phone complaint mine was so fast I played it back more than 5 times.Quit complaining.

Get a new card with a new card number.

Go get 'em. Thanks Elvis Presly.

View full review
Loss:
$450
Pros:
  • Books
  • Usually responsive when asked
  • Know how to advertise
Cons:
  • Sometimes vague in reply

Preferred solution: Full refund

Joseph A Ieu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

I cancelled my only subscription./

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They credited my account and kept the money. This week I received 2 new e mails .they welcomed me for 2 more subscriptions not only did they keep my money but they put in place automatic renewal.

I dont have any proof. Would it seem like I'm crazy.

What do I do now from being scammed? HELP They never sent me anything telling me how much they cost.

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User's recommendation: What more can I say? Scam on auto renewal

Joseph A Ieu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

They canceled my subscript but kept my money for future subscriptions 471.00

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I sent an e mail.to Stansbeery. The mail was not delivered.

My e mail service told me their computer would not accept any incoming mail from me LOST 471.00 dollars.

my fraud 53.com bank told me 30 to 60 days and see what happens. Joe

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User's recommendation: They take your subscription money. and don't give it back if your not satisfied. I told you what happened with my e mail support team. Joe

Anonymous
map-marker Toronto, Ontario

Cancel subscriptions.

Since 2020 you collected $224.47.U.S. from my account.

Mastercharge every year.

I noticed you unsubscriptions but you collected for 2021. Please stop to collect any more also cancel subscriptions. Appreciate with your notice for cancelation result.

Thanks. J.J.

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About

Related Companies

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Summary

Stansberry Research is a privately held company which specializes in investment research. It was founded by Frank Porter Stansberry in 1999. The headquarters is based in Baltimore, Maryland, United States. There are also offices in Florida, Oregon, and California. Stansberry Research offers the following services: investing, trading, e-letters, and podcasts. The company provides a Permanent Wealth Program with the most comprehensive investment research publications. It publishes monthly and bi-monthly advisory newsletters. The topics are natural resource, power, mining company investments, health care and many others. Stansberry Research has an education center which organizes conferences. Subscription is required. Available payment options are Visa, MasterCard, American Express, and Discover.

Stansberry Research reviews and complaints

Stansberry Research is ranked 316 out of 4577 in Periodicals & Publishing category

Area Served

USA, Asia, Worldwide, Canada

Payment Methods

MasterCard

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